BMW Motorcycles of Miami

Bought my first motorcycle here a year ago. I was just looking at the begining but ended up buying one, without being pressured or completely ignored by the sellers. Friendly and knowledgeable staff affordable prices and several models to choose from. They have events which are interesting and nice gatherings to meet other fellow riders. I'm getting ready to upgrade my motorcycle, and after visiting other dealers, I'm pretty sure I'll get my second motorcycle from this dealer again.

A joke. Anti-helpful staff honestly. Find another BMW dealer that actually cares about their clients. Everyone’s speaking Spanish in front of you, I feel like they didn’t want me in the store. Long time owner of numerous BMWs, e30, e46, e92, e83, e71, k70 not to mention numerous other motorcycles. First experience with a bmw dealer that is unwilling to help and be thorough, especially noting that I’m about to go touring and need to know the correct information and have the correct parts, unwilling to match prices from other bmw dealer that was further away for me. Found it hard to get answers about my specific vehicle. I mean this is the reason why I go to dealers and not shop online.. but… NEVER again here… UPDATE: I ended up driving to another BMW motorrad dealer in FT LAUDERDALE. As soon as I walked in big smile, super helpful, open to talking shop, willing to work on pricing and everything in between. There was another gentleman who came in who was buying his double R from them - seemed really happy with their service. I spoke to Michael Romero. Exact location is 4201 Peters Rd, Plantation, FL 33317.

Review long overdue.. Came here with my father to replace his harley, he chose a R 1250 R and hasn't looked back since. David and the accessories/ service dept ladies continue to be the only nice thing about this place despite what happened next... 6 MONTHS LATER (1/23) I finally purchased an R18 and had a rough experience with borderline bait-and-switch tactics, but otherwise am enjoying a great bike. Now, 650 miles later, I'm due for the break-in service. Turns out they only have one mechanic and he's burnt out because he left the drain plug finger tight and I leaked oil all the way back home. Luckily, the plug didn't fall out during the ride home and the level is still acceptable but I did not pay $523 for this. I cannot recommend this place anymore if it means I have to inspect my own machine after paying for "BMW quality service"... and prices.

Great customer service from the parts department. They have a great system where you can text/communicate directly with a parts specialist using Whatsapp where you can receive quotes, stock availability, and photos of the item you are looking for before making the trip to the store. I always feel like a valued customer when I shop for parts, apparel, accessories for my bikes. Maria is my go to person in parts. She is very prompt in replies and professional. I do no think I would shop for BMW accessories elsewhere than from Maria at BMW Motorcycles of Miami.

Have had my bike serviced here before and the service is exceptional with Jorge as it has always been. Just purchased a new bike yesterday from them and Humberto did a great job in getting me all the numbers put together and Alexis in getting me the financing for my new bike. Also had some aftermarket parts installed on the bike and when I did all the paperwork it was already 2pm and Jorge made it happen to have all those parts installed before 6 so I took my new bike home with all the new parts installed. Great job guys. All the personel there is very friendly and helpful.

This is like a toy store for grown ups! You can spend hours looking at all the beautiful bikes but what really differentiates this store from other motorcycle stores is the great service, from its owners to their great staff. Basically I left my Honda goldwing there and bough a very nice R18 B. Just ask for Alan, Tania or Jesi and they will make you feel at home while you are knowledgeable assisted on the best motorcycle and the best deal you can get. Don’t believe me, just go.

Came by to make an appointment for a battery replacement to my remote. As soon as I pulled in, CARLOS walked out and took care of me incredibly fast like he always does. He replaced my battery on the spot. 🙏 I’m so happy I chose bmw of Miami to buy my S1000 as their customer service is always great and carlos is great at taking care of BMW’s customers. Thanks again for another pleasant visit 💥💥💥